Proudly located in the United Sates of America
If you are not satisfied with your purchase, please contact us by phone or email. You may request a return or exchange of unused parts within 30 days of the receipt of the product. Personalized, customized or commissioned, built-to-order product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase.
Due to the sensitive nature of the majority of our parts, we cannot accept returns of used parts. If after using our products you are not satisfied, please reach out to us to discuss possible arrangements and we will make accomodations when possible.
Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods include the FedEx, UPS and the US Postal Service.
In stock parts will ship via ground from our Cornelius, NC location within 3 days of order placement and customers will individually be informed of the timeline for custom or made-to-order parts, which will ship as soon as completed.
We will contact customers on an individual basis regarding orders placed from outside of the United States regarding shipping methods and specific delivery times. Please note that customers outside of the United States shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.
For all email inquiries please contact Andrew May at firstname.lastname@example.org